FAQ of Guangdong Sinmar Electronic Technology Co., Ltd.

FAQ


Q: Are you a factory or trading company? A: Sinmar are a professional manufacturing factory of electronic technology products, we are able to supply you with finest OEM /ODM service.

Q: Can you provide OEM/ODM services? A: Yes, Sinmar can provide OEM/ODM services, including smart terminal hardware design, function customization, packaging design, and logo printing.

Q: What’s your minimum order quantity?
A: Flexible MOQ is acceptable, lower to 1pcs. Please contact us for further details.

Q: What is your after-sales service?
A: We offer a comprehensive after-sales service, including product warranty, technical support. Please don’t hesitate to contact us with any questions or issues you may have.

Q: What certificates do you possess for exporting goods overseas?
A: Sinmar has the certificates required for exporting goods overseas, such as CE, RoHS, FCC, etc. Additionally, we can also provide customized certificates upon your request.

Q: What are your payment terms?
A: We accept payment by T/T, L/C, Western Union, PayPal, and other methods. For more detailed information, please contact us.

Q: How do you guarantee product quality?
A: Sinmar has a strict quality control system, including 8 quality inspection procedures such as pre-production inspection, in-process inspection and final inspection. Our products also comply with international standards, such as CE, RoHS, FCC, etc.
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